Five Features to Look for in a Restaurant POS System

The key factors in running a great restaurant are having excellent service and amazing food. But it is the restaurant’s Point of Sale (POS) system that makes the service efficient. Most restaurant managers know the importance of having a good POS system in place, and how helpful it can be when managing a restaurant. While you can easily find a lot of Restaurant POS Software Dubai, but before you get one, let us have a look at the 5 key features that every restaurant needs to have in its POS system:

Inventory Management

Today’s POS system technology allows you to order inventory effortlessly. It keeps track of all the items ordered and makes a note of the inventory levels. When inventory reaches a preset limit, it alerts managers to stock up. It also helps them track orders and current stock, allowing them to base their menu on it.

Ease and Speed of Use

Employees should be able to use the POS system easily and quickly. A difficult-to-use system will slow down the service time and lead to disappointed customers. The POS should be capable of simplifying order flow from the servers to the kitchen and back and reducing confusion, especially during busy times. Some Restaurant POS systems run on devices like iPad or Android tablets which make them highly portable and easy to use.

Reporting Features

Modern POS systems come with built-in Human Resource Management features and reporting which helps employees sign-on, sign-off and manage their working hours/breaks. This helps the managers track employee hours effortlessly. Having reporting features which track online sales, labour costs, food costs, new footfall, overall profitability, etc. help in running the restaurant successfully.

Integration with Promotional/Marketing activities

If a restaurant advertises offers online on social media platforms and wants to track the results of the promotional activity, they can do so easily if the POS allows implementing the advertised offer in transactions. Similarly, certain Restaurant POS systems also offer features like posting offers on social media pages or sending out emails/SMS to its database of customers in real-time. Such features can be a huge plus and prove effective in increasing footfalls.

Security and Support features

Breaches in data can cause mayhem. Hence, it is vital to ensure that the restaurant POS system handles customer information using safety features such as encryption. It is also important to have technical support at hand, in case there is a system failure.

Reliable and fast support from the Restaurant POS software provider becomes very crucial because downtime with POS can cause slow service and poor customer satisfaction.